Shipping & Returns

Returns Policy

30-Day Money Back Guarantee on Most Items

Returns

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

Refund Timeline

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Return Process Timeline Breakdown

Transit to us: 5 to 10 business days

Processing your return: 3 to 5 business days

Bank processing refund: 5 to 10 business days

Total timeframe: Up to 4 weeks (often sooner)

How to Return an Item

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Ready to Start a Return?

Have questions about returning your purchase? Our customer service team is here to help.

Shipping

Shipping Destinations

We can ship to virtually any address in the United States or Canada. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping Estimates & Delivery Dates

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Weight-Based Shipping Rates

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Note: All weights are rounded up to the next full pound to align with shipping carrier policies.

Returns Policy Summary

Return most new, unopened items within 30 days of delivery
Receive a full refund on eligible returns
Free return shipping if the return is due to our error
Refund processing takes up to 4 weeks from shipment
Contact us with your order number to start a return
We ship to the United States and Canada
International shipping restrictions may apply to some products
Shipping rates are calculated based on item weight

Questions About Our Returns Policy?

If you have any questions about returns or shipping, please don't hesitate to reach out.